Pre-Order Policy

We are one of the few stores that offer PRE-ORDERS on most items that become available.

Pre-ordering is a great way to secure items that may become limited or sold out once released. This does come with some guidelines that need to be followed:

→ Pre-orders have strict cut-off dates enforced by the publishers/distributors.

→ Pre-orders need to be paid for upfront to secure stock and cancellations are not permissible.

→ Pre-orders occur weeks/months before the items are officially released.

→ We can only ship an item once we receive it so lead time may be long.

→ Delays and errors from the supplier(s) do happen, but we'll do our best to minimise these and deliver the product as soon as we can.